KATIE, FRONT DESK
Katie is originally from Williamsport, PA and moved to Lancaster County in February of 2019 with her husband and two sons. She has worked in the healthcare field for 18 years and has a bachelor’s degree in Human Services. We were thrilled to have her join our Patient Experience Team in January of 2020!
Her extensive background in insurance and billing were a perfect fit for our office. She can create efficient treatment plans, work with insurance providers for clarification of patients’ benefits and educate patients on all financial options. She enjoys working with our patients each day, assisting them in understanding their treatment recommendations and maximizing their dental benefits.
When not in the office, Katie spends as much time as possible with her husband, Jeremy, of almost 19 years and their two sons; Hunter, who is 20, and Hayden, who is 8. They enjoy fishing, cooking out on the grill, having Nerf gun battles, playing video games and watching movies. One of their favorite movies is The Avengers – “I am Groot.” She has two cats named Nermy and Rosie and they are spoiled with lots of love and treats every day. She also loves Italian food – “Mangia, Mangia!” Some of her favorite dishes include pizza, stuffed shells and baked spaghetti.
RENAE, FRONT DESK
Renae was born and raised in Reamstown, PA and is a 2016 graduate of Cocalico High School—go Eagles! In 2018, she pursued and received her Dental Assistant Accreditation at York Technical Institute (YTI). We were excited to have her join our Patient Experience Team in March of 2020!
Renae is passionate about helping our patients every day. Her kind demeanor and compassion will help alleviate any anxieties you might have. She enjoys meeting new people and is determined to provide excellent service to all our patients. She will greet you with a smile and help support all your scheduling and billing needs.
When not in the office, Renae loves to spend as much time as possible with her family and the love of her life, Maksym. They enjoy hiking, traveling and just being together. She also dabbles in photography and capturing images of cars, landscapes, and portraits. She is also an avid car enthusiast and you will find her “wrenching” on cars whenever she can. Ask Renae about her favorite type of food when you visit with us. She loves Ukrainian food – she will be happy to tell you all about her favorite dishes! Perhaps she will even share some recipes with you.
ASHLEY, REGISTERED DENTAL HYGIENIST
Ashley joined our dental hygiene team in 2019 and we know you will find her to be warm and welcoming. She is originally from Waymart, PA, which is located approximately 30 minutes from Scranton, PA. She attended Luzerne County Community College in Wilkes-Barre, PA and received her associate’s degree in Dental Hygiene in 2013. Ashley has loved everything about teeth and smiles for many years and was drawn to the dental field when she was a middle school student. As a dental hygienist, she enjoys getting to know her patients, helping them understand the best options for their dental care and guiding them to realize the smile of their dreams.
She moved to Lancaster County in 2015. She and her husband, Chad own a home in West Lampeter. Their world revolves around their beautiful daughter, Myla, who brings them absolute joy each and every day. Ashley loves spending quality time with her family and taking trips back home to visit family and friends. In her spare time, she enjoys baking, cooking and rooting for the Philadelphia E-A-G-L-E-S! Fly Eagles fly!
SHANNA, REGISTERED DENTAL HYGIENIST
Shanna pursued her Registered Dental Hygienist degree at Harrisburg Area Community College and graduated with honors. She is currently a member of the American Dental Hygienists’ Association, Pennsylvania Dental Hygienists’ Association, and the Southeast Component. She is committed to giving back to the community and has volunteered to provide dental care for underserved families, advocating to expand access to dental care.
Shanna is grateful to have the opportunity to work in such a positive, patient-oriented practice. As a clinician, she values life-long learning and focuses on utilizing the most current, evidence-based standard of care with an emphasis on the oral-systemic link. She is committed to educating and motivating patients to achieve the best possible results in a kind, compassionate and gentle manner. In her spare time, Shanna enjoys kayaking, hiking, biking, traveling and spending time with her family. She resides in Ephrata with her husband, enjoying each day they are blessed to spend together.
PATRICIA, REGISTERED DENTAL HYGIENIST
Patricia (AKA Tricia) is originally from Schwenksville, PA. She and her family moved to Douglassville when she was 8 years old. She was a student in the Daniel Boone School District and graduated from Daniel Boone High School—go Blazers!
Tricia attended Pennsylvania College of Technology in Williamsport, PA and graduated with her associate degree in Dental Hygiene in May of 2014. She continued her education and received her Bachelor of Science degree in Dental Hygiene with a concentration in Health Policy and Administration in December 2016.
She is a proud homeowner and loves working on home improvement projects in her spare time. Her other hobbies include playing poker and cooking and is constantly searching for new recipes to whip up in her kitchen. In her spare time, she enjoys traveling to the Caribbean and is always looking for new, exotic places to visit.
Tricia has two fur babies that she loves dearly. Rex is a 10-year-old Boxer/Rottweiler/Lab mix and Clay is a Pitbull rescue she took in about a year and a half ago. He is believed to be around 6-7 years of age.
MARK, EXPANDED FUNCTIONS DENTAL ASSISTANT
Mark has been in dentistry since 2011. He completed his dental assistant training at the Career and Technology Center in Willow Street and then pursued and obtained his Expanded Functions Dental Assisting license from Harcum College. Mark feels that it is a very satisfying experience being able to help people achieve their dental goals by getting them out of pain or by giving them the smiles they have always wanted.
Mark grew up in Lancaster County and graduated from Conestoga Valley High School. He currently resides in Lancaster City with his beloved dog, Daisy. In his free time, he enjoys participating in mud runs; navigating courses consisting of various obstacles, many of which are filled or covered with mud, of course. He is also a certified scuba instructor and loves being able to explore the fantastic underwater world, to marvel at different species of plants and animals.
YESENIA, EXPANDED FUNCTIONS DENTAL ASSISTANT
Yesenia (AKA Jess) is originally from Mexico. She and her family moved to Berks County, PA when she was 9 years old. She attended Agora Cyber School and graduated in 2013. She received her associate degree in Dental Assisting from Berks Technical Institute (BTI) in 2016. She then returned to BTI in 2019 to pursue her Expanded Functions Dental Assistant Certification. She worked in a pediatric dental office for almost five years prior to joining our team at Ephrata Family Dentistry.
Jess has a very calm and soothing demeanor and loves making our patients feel as comfortable as possible when visiting our office. She provides compassionate, comprehensive care each day to all our patients. She looks forward to meeting you and assisting you with all your dental needs.
Outside of the office, she enjoys spending time with family and friends, exploring new outdoor locations to hike or walk her dogs, Luna and Toby. She also likes to work out, try new restaurants, take day trips to the beach and go to concerts whenever she can.